Reviews Red Lobster (Fish Shop) in Alabama | TrustReviewers.com (2024)

Average Rating:

Good food and good service. Service may be hit or miss intermittently, but for the most part it’s good. Food is always good.

Waitress was sweet and cute but the food was terrible

JUST HORRIBLE. We were forgotten about, People who came in after Us were served, Food was late and Cold. I NEVER WILL RETURN

Wait was too long, staff was not any where to be found and when we did finally speak with one she was rude and couldn't be bothered. We finally decided to sit at the bar, bartender (him) was very nice, took care of what we needed and is the only reason I'm giving this location a 2 star review.Who ever is the district manager, they need to get their butt over their and retrain the whole staff.

Server OK broccoli bad on both plate

Consistently chainy - enjoyed CrabFest...looking forward to ShrimpFest...always enjoy the rl biscuits & salad

We had good service but I have to tell you the food was not as good as red lobster has been in the past.

09/12/19 around 6:30pm. Surprisingly not busy for the time. Three stars because our server (Ethan?) was extremely polite, apologetic about the wait, and for my husband missing part of his entree ($29 Seafarer's). Food was awkwardly spread out over his plate to make it look full. Ethan fixed that super quick when we brought it to his attention. Lobster was super overcooked (like chewing on rubber bands) and so were the scallops. Creamy Lang. & Norway Lobster Mashed Potatoes came out as an actual icecream scoop shape with 3 pieces of lobster (definitely not like the menu picture, not sure what happened there, maybe they were running low).So either the kitchen was understaffed or there wasn't an expediter. Don't plan on going back because of the food quality, not our server. He was great.

Not good,the wild rice was hard like it wasn't done. I was very dissapointed because I love the wild rice. I bought it to the waiters attention. but he act as if he didn't care...

Wouldn't recommend this one. Slow service and the food definitely wasnt worth the price.

Long wait for food. Questionable tv channel choices.

The service and the food were both very good.

Pretty good but used to be better. Food quality has been going down hill last couple years in order to save time.

Soup was to thick,Lobster was hard,steak let's just say don't go to a lobster house and ask for beef. The shrimp tasted like boil.

Bloodymarys were nasty, had no flavor all vodka. Everything and anything cooked in grease was super greasy, garbage service. Biscuits were the only thing decent

Good service and good food. The baked potato was rather small, though.

It was nice. The crab meat was a little dry.

Love the food,service good nice place to be.

My daughter took me to this place for lunch it was both of our off day the service was great from the front door all the way until I meal was over even leaving the service was great the appetizers were wonderful and the co*cktails were to die for thanks you guys for great service

Food was great but waiter was a little slow

The clam chowder was delicious... coconut shrimp cooked perfectly.. service was great

Biscuits were not cook, still wet dough, service no good, 2nd time I've been to red lobster, commercial make it look so delicious but never is, just don't taste like real fresh seafood, my experience is a family owened that's been in business awhile is always better, and I'm 50 and ate a lot of Sea food, all over the world and us

Great waiter today. Great food

Food great server nice always had a smile

Nice, I enjoyed my lunch and I had a very nice and attentative server Janice

I ordered endless shrimp, received entree st then salad arrived. I ordered refills and after 20 min I gave up. The manager comped my meal but this was the worst experience ever in any restaurant. I wont go back there again.

Service was slow even though the restaurant was more than half empty. Took 10 min to just get our drinks ordered. Biscuits didn't show up until halfway through our meal and after having to ask several times. Most of the food was overcooked. Seafood was rubbery, steak was ordered medium and was brown all the way through. Cauliflower gratin was like a soup, except I had no spoon. Flavors were good and everything was served hot.

Slow to get seated, slow service food was mediocre

Great time had wife surprise bday there everything went fine! Great food and service! Wife enjoyed her day thank Allison and James my points of contact!

The servers are wonderful. They are professional, nice, patient (I couldn't decide what I wanted) and hard-working. Good portion sizes, the food was fresh and the atmosphere was relaxed. Our server Shanni was phenomenal!!!

Hot food. Fast service. Drinks were mostly juice.

It was nice ...But the drink was Amazing.....

My server was great, very chill. I can't remember her name and the food was good.

Bad service even for dead lobster, and the food tasted like a microwaved meal. Only good part is daughter took a study break to meet us there.

I am done with this place... 3rd time we have been here in the last year or two and it was terrible. All around. The service was slow, bad slow, the wait to get seated was about an hour and the place was half full, the problem was too few waiters for the crowd. We had a party of 12 adults and 4 kids, which I understand was probably bigger than what they try to accommodate. BUT at the same time they designated a small room and 2 waitress for us, so you would have thought that they had us covered. My friend had to ask about 3 times for a beer and he finally got one on the 4th ask. The mixed drinks were weak, and the waitress that took our drink orders did not keep the drinks with the meals, and they didn't keep the appetizers to the same tickets either, this caused big delays at the end when we tried to sort our tickets. We were there from 6:25 until 15 minutes past 10. Almost 4 hours from start to finish. The last hour was us waiting on the servers to sort out the drinks the appetizers and the meals to the correct tickets. We were invited here to celebrate a birthday so we were not expecting to be in a hurry but almost four hours is a little ridiculous. It would be different if the food was good, but the food was just okay. Every Lobster we had was overcooked and chewy. The shrimp was pretty good but everything else was not. The calamari appetizer was overcooked and overpriced they used to give you a lot for your money, it seems to me the proportions have gotten smaller and the price is not gotten any cheaper. Like I said earlier this was the third bad experience in about 18 months. We will not be back regardless of the circ*mstances. And it's such a shame we used to come here regularly about once a month. The food was good the service was great and the whole experience was worth the money. Sadly this is not the case anymore. I would avoid this Red Lobster and not waste the money.

Captain D's is better..

Food delivered incorrectly. Some vegetables undercooked on one plate and perfectly on another plate when it was the same vegetable. Very slow service and they were not even busy.Most of the food was very good. Prices were average for franchise restaurants.

Love red lobster good food was visiting son in Minnesota

Been here many times and have not been disappointed yet! Awesome place, food and people!

King crab was really good.

Shrimp scampi is the best. The workers are friendly and helpful.

great dinner, waitress was friendly,helpful

We all left the restaurant full and the kids were really happy with what they had. I enjoyed the chicken tacos and shrimp scampi so much! Everything was lovely.

I like the sea food & the people their.

Service was good food was hot I love their biscuits!

Food was pretty good but was way to buttery, I don't remember it being like that. The drink was great, but the overwhelming butter kind of took over and made it hard to enjoy some of the food

Food was excellent, service was excellent, no rush, no wait, a nice Sunday experience.

Quick service, decent food. They were fabulous in accommodating gluten intolerant needs. The server was knowledgeable and explained what in the dish contained gluten and available options. They made substitutions and took the care to ensure there was no cross contamination. Thank you for taking Gluten Free requests seriously and with courtesy.

I really liked the food here.

Lots of friendly staff. Good food.

It was busy, but still fast service, hot food

Food was great. Waiters were great too, even if we were last guests just before 20 min they would be closed.

You'll drop some money here but the food is well worth it great service too

Great service and good food.

Great fresh food

Had abouslu*te great time over at red lobster, it was great, got a taste of their dish crab alfredo linguini, which was amazing.

It was Wonderful as always, and our server Anthony was really great!

Place is wonderful! I enjoy it now more than ever. Friendly staff managers always stop and say hi making me feel when more welcome. And if course good is great and comes out quickly after my salad is finished. I'll be back for sure

Out standing as always. I order take out young man who is the bartender always knows to get a Corona for me while I'm waiting for it. He makes sure my order is correct down to the last detail he is an asset to their organization.

Great food as always.

Very good experience, our waitress Angela was exceptional, shrimp was very tasty and hot. Wish you had more coffee options and the snow crab should be part of the pick three option again. We will be back.

Great service. Food was excellent. Never been there before. Seemed to be pretty close to the other seafood places that I have been to along the east coast.

The side of lobster mashed potatoes is a proven winner many times over. If you're looking for a cheap menu option an often overlooked choice are the shrimp tacos. Tacos are good, plus you get the same salad and cheddar bay biscuits as the other options. Never been disappointed

Very good food

Red lobster star never disappoints your appetite

If you really enjoy seafood, then this is the place to eat at. Other than Red Ginger. Anyway, wait staff was nice and friendly, the food was cooked excellently and I enjoyed my time there every time. Will be going again soon actually.

Once we where seated the waiter was super friendly and kind. And so was the waitress who seated is. I was there first and they even brought my friend to me at my table. An enjoyable dinner out.

Love Red Lobster I'm a huge seafood fan. Great options when eating keto. I always get a surf and turf which can be spendy but it's worth what you get.

Good food, friendly wait staff.

It was a red lobster, like any other, I went for lunch with friends and we had a great time. I had the fish and chips (I'm not a huge seafood person), it was pretty good, nothing I'd specifically go their for but it was good. The staff was on point and made sure we had what we needed at the right times.

Server was a bit off-putting at first, then warmed to friendly as the meal progressed. The dish I ordered had small portions for the price. The fish filet was VERY thin. It also took until mid-meal to get the cheese biscuits that Red Lobster is known for.

Stopped in for lunch with a friend! The meal was excellent! Had the Sailors Platter, amazing!

Service was good and the food was tasty as usual.

My husband had serious intestinal upset within 30 minutes of eating at Red Lobster in Traverse City. The server was pleasant but came to our table way too many times. Within 10 minutes of serving our food, she was at our table 3 or 4 times. Too many interruptions. The servings were small and the mac and cheese was Kraft. Way over priced meal. We won't be back.

1st time visit in years. But the meals were nice and reasonable price.

They just started all you can eat shrimp on mondays before 6pm. I missed it by an hour. Love the shrimps.

I love seafood

Red Lobster always seems to have a friendly staff and really great food. My boyfriend is a seafood fan and he loves their Platters that they have available. I love their Cajun Chicken Alfredo, as I do not eat seafood. Their adult beverages are also a hit!

When I was 5 years old, I came here with my daughter for her 2nd borthday, she ordered a meatball sub and a snack boox. They recruited her for the army, she's been in Madagascar for the past 5 years fighting King Julian and Mort. She's only 3

Delicious! Polite, professional staff!

Very good food for a classier relaxed dining experience. The prices are a little on the higher end, but you get so much food and it is very tasty so I will defend the prices. The music is quiet enough to peacefully allow conversation and loud enough to enjoy between topics. All of the atmosphere and food is almost overshadowed, by our server, Tina. Tina readily checked to ensure we had enough to drink, that our meal was going well, engaged in brief yet helpful and friendly conversation, and even brought us extra biscuits to take home with all the rest of the food we couldn't eat in one sitting. You can't teach someone to have this level of social grace. Tina is a natural and should be looked up to. Thank you for a wonderful dining experience! We will return!

Yummy, good service.

Good food slow service and not alot of people in there should have been faster

Very delicious. Great staff

Server was rude. Food was good.

Awesome service. Brought our young kids there food was awesome and the staff was great. They even took a lobster out for the kids to touch and take pictures.

Lobster tacos are AWESOME. Angela our waitress was great also.

excellent top notch service, even during their shrimp fest! definitely will return.

Great atomosphete, Great food.

Waitress was super! Food was Delicious!

Typical Red Lobster location here. It's decor is somewhat dated and faded on the inside.The service was pretty decent on the whole.The food was better than I expected! We went there for their Endless Shrimp promotion and the flavors are all tasty and the shrimps we cooked very well.The pricing for the Endless Shrimp was decent for what you receive, but a lot of the other items on the menu are quite expensive and I'd personally go elsewhere for my seafood needs.But, if you're looking for good shrimp in the area, this should be on your radar.

Nice place, good food, good service, clean & relaxing dining room.

I enjoy eating at the Red Lobster. Food is always good and the is service. Is also good

Who doesn't like Red Lobster? My parents go nearly once a week. My dad is a big fan of their fried shrimp. When I join them, I toggle between shrimp and crab legs. My mom is a huge fan of their mobile app / loyalty program. She uses it to put us on the waitlist and to cash in their rewards, usually for free dessert or appetizers. Cheddar bay biscuits are also not to be forgotten.

Great place delicious I had the lobster lover fest and it was delicious and I had a Mango Mai tai and it was really delicious and had a very nice waiter very nice highly recommend

Delicious meals. Service from staff was very professional and so kind. The employees were helpful.

We went in for lunch & mgr. stopped by EVERY table to say hello but completely walked by & ignored ours, guess minorities aren't welcomed. Not surprised but how ironic our payment was. Luckily my co-workers & I all agreed not to have lunch mtgs. there again. At least our waitress was polite & was the one who told us it was in fact the mgr. that ignored us. Go elsewhere.

Good food as usual. Waiter seemed to be in a super hurry and didn't offer refills as often as he should have (or at all). The service here is not as consistent as it used to be and not as consistent as places like Olive Garden. Also, (as mentioned in my Olive Garden review) this restaurant (the whole chain?) is overdue for an interior renovation. I know that's an expensive proposition but enduring profitability may depend on it. Not real excited about coming back... but I'll be here again.

Had a great meal, at a great price. Also used my rewards app for a free appetizer.

Red Lobster's is very good and I will go again but I want to say a special thanks to Tina and waitress she was fabulous hope to see her again.

Pricey but well worth it for the flavor and friendliness

Nice atmosphere. Service sooo slow, had baby n hand, had to eat quick & take 1/2 our food to go. Nooo fun. Baby would've been fine, if we had gotten somewhat timely service. Lobster Bisque was good reheated at home & at least a decent Long Island while everyone waited 1/2 hr fer salad...and your Shrimp are bigger than they are in ND; thank U very much!

Had to deduct a star for service, but food was really good and fresh

We have been customers since the day you opened in Traverse City, and today was the first time we experienced, both bad service and cold food. We were upset to think your standards have slipped.

The hostess was not very attentive. She disappeared when we walked in the door and we waited at least five minutes for her to return

Found was good service was slow

Amazing service and the food was great I would definitely recommend it

Good service and good food.

Best Red Lobster experience in a long time. Great food, wonderful professional server. Good value for our money. Clean and shiny. Well maintained premises.

Great atmosphere, food and service

Snow crab, a delectable meal. Haven't had a bad meal yet. High service standards are apparent.

Great service. Should have asked for the waiters number.

Very good places,,,tha food is delicious.

The best gourmet coffee

Once seated things moved along nice on the front side. I actually put a stopwatch on them with my phone. 2:30 in after placing drinks and appetizers we received our drinks. 2:50 after that appetizers came. That was the end of that. 25:53 after we got first word our food was coming. 42:00 in told it was about up. Fairly confident that our server forgot to enter our meals. 53:00 minutes after appetizers we received our food. The crab legs literally tasted like boiled water, we asked for more and to send those back. The second order was much better. I ordered the bay Harbour bowl. It arrived so salty that it was inedible. Even the server agreed and apologized. I asked for it to just be removed from our ticket. I stated that I did not need anything in its place. During this time not a sign of a manager to even inquire about our situation. You may be asking why the stopwatch. Last visit three years ago we sat for thirty minutes and no one ever came to our table to even welcome us to the restaurant. I see nothing has changed. As a local guide I strongly recommend that you not dine here based on these two incidents.

Not very good to the taste. The bread was hard and dry as a brick. No good vegan options.

I will give 2 stars for the service & Dragon Broccoli. Our waiter was very nice & efficient. The food was beyond terrible! I ordered Admiral's Feast & the shrimp looked like it came from the garbage. I NEVER send food back-ever but this shrimp was the worst I ever seen. It looked like it was black in color and it was greasy! Even the bisquits had a weird taste. My wife's mashed potatoes (for some reason gave her 2 helpings, no veggies) were like plaster, her fish smelled like it was fished out of the toilet. It's been a long time since I was at this location & I now remember why...If I wouldn't have received a gift card for Christmas I wouldn't have even bothered. I'll never go back. So gross & disappointing!

Service was not up to par as it should be like most other red lobster restaurants, steak was way over cooked and supposedly they had a bartender who was "kinda new"(what the waitress stated) which they need to fire and hire someone who knows how to make drinks. This wont deter me from eating at red lobster but will deter me from ever eating at this one again!!!

Food was great. Biscuits were hot service was excellent thank you Emma!

I take Red Lobster for granted. This is a really good restaurant. The food was excellent and the service was reasonably fast for a busy lunch. We ordered off the lunch menu and the food still came out fast. If you have not had the cheese biscuits they are worth coming here because they are just fantastic. I also like their Caesar salad.

The food was good. The service was pretty good. Our waitress had her hands full although they weren't terribly busy.

Worst location. Took my wife for valentines day, after an expected long wait, the waitress was loafing around in the back and didn’t want to bring the drinks out. The food was pretty tough, my wife really didn’t like her food. My order was completely messed up, I didn’t even receive what I had ordered. Needless to say I wont be back to this location agin.

The food was delicious and the service was great

Horrible! My family and I were seated and that's it! A server never came to the table! We became aggravated and left. THEY WERE NOT EVEN BUSY!

Hosted a large bday party there and the staff were very accommodating. Great experience!

I was disappointed. Haven't eaten at Red Lobster since i was a child. I probably won't go back, not bad but just not great.

It was ok this time around...it's hit and miss. This was a near miss. The service was great but the cluster crab claws were skimpy and the fried food was not drained very well

My food was excellent and I loved my sever

Great place for lunch. The servers get you in and out..

The food is always good.

Service was less than okay, food overcooked due to staying under the heat lamp. They need more and better help. I usually love Red Lobster. May give them a second shot.

Great food awesome service!!

I will never go back food was good our waitress was nice . building need work light were blinking need deep cleaning waitress in back ground talking loud and disrespectful.

The worst place to eat in the Vestavia/Hoover area!The people/service is so slow, that it’s ridiculous! The crazy part is the food is ok, but the service is so bad that it isn’t worth it.

Shrimp scampi didn't have enough butter

My family loves the biscuits and seafood at Red Lobster, but this visit missed the mark. The biscuits were good, but the rest of the meal was just mediocre at best. Our service was also very slow. We waited several times with empty glasses. My daughter had to wait for quite a while for a refill for her drink before she started eating her food. Hopefully, our next visit will be better.

Great food and service. We did a large meeting with my company Legal Shield on Friday night with a guest speaker. They were able to accommodate us even with the change in menu. We do all weekly Tuesday meeting there for lunch and the service and food is always excellent.

Love this place!!! Fried coconut shrimp and that sauce

Their lobster bisque is so good

My wife's lobster was not cooked properly the manager spoke to her about it and asked what could be done, my wife said to inform the chef to step up his game

Just ok. Had to wait neatly an hour to be seated and the restaurant was not crowded. We settled on eating at the bar because the wait. Quality of food was down somewhat, but it was hot. Bartender was slow but very nice and friendly. Maybe on another day it will be better.

Great service and great food waitress was on her game

Very good grilled shrimp and crab cakes with the best cheddar biscuits.

Went here with my family today. 5 adults and 1 child at non peak hours. 1:30 for lunch with maybe 4 other tables in there so not crowded at all. Waited 15 minutes on a high chair before we finally went to get it ourselves. No biscuits prior to food coming out. Waited 10 minutes on drinks. Got my mom's order completely wrong and took 30 more minutes to send her food out. The waitress didn't write anything down when taking our order and we specifically asked how she could remember all the food orders. Spoiler alert: no one can recall 6 meal orders correctly. By the time my mom got her food, everyone else was done eating. She asked them to box her meal up and for drink refills that never came. Got drink orders wrong when we finally did get a single refill to go. I understand that the kitchen sometimes makes mistakes but ZERO effort was put into making this right. Worst service ever. My dad loves red lobster but swore he would never be back. Save yourself some $ and go to the shrimp basket.

It has been years since we have been to Red Lobster, but we decided to go to the Vestavia Red Lobster for Crab Fest yesterday. This was the most disappointing experience ever. We had to save money to go out for the first time in a long time. Out of the three types of crab legs I got two were spoiled and smelled horrible. They offered to bring more, but I requested only one more of the type that was not spoiled until I ate the claw that was not attached to the good type and it was spoiled. So I no longer had an appetite and told them I couldn't eat it. My mother's steak was too tough for her to eat. They did replace it with something else. In the end they did take my meal off the bill and reduced the price of hers. However, given this bad experience, we will not return to Red Lobster ever.

Friendly good service great food

I had to pick up food there. I always wait a long time. I was there maybe 20 -30 minutes waiting on the food and it was in a hot box the whole time.

Waiter Harold was fantastic. Food great!

Outstanding service, great food and beautiful artwork, to me the place and the food made the perfect environment to eat and have fun with family and friends.

The all u can eat Shrimp was AWESOME!!

I came in here at 3pm now it’s 3:30 pm still there was no server at my table to take my order and I saw people who came after me they were able to place order before me and I was still waiting gave a feeling of being ignored and little resist hence after a wait for 35 mins decide to leave empty stomach will not recommend this joint to anyone worst service

Lobster Fest is the best! Butter poached lobster tasted sweet and fresh. Roasted lobster cooked perfectly, al dente fettuccine, crisp salad and of course, cheddar bay biscuits. Nice service too! Wish they offered this year round.

Our server was great!! The ultimate feast was fantastic. You can't go wrong with crab, lobster and shrimp. My daughter loves the lobster artichoke dip and mom loves the shrimp linguine. My daughter picks Red Lobster every year for her b-day dinner :)

I go for lunch it is perfect portions. I like the shrimp scampi and ceasar salad 2 of us went and our bill was $20.00

Good customer service. Great food except the green beans taste like rubber. If you don't like noise from children it's not for you. Highly recommend.

So happy we have Red Lobster in Traverse City...a nice drive from our new house. Always a good meal and great service!

Wonderful service both times we've gone. Waiters and waitresses seem to actually care

Great food and our server was very personable

Lobsterfest is a rare treat. Steak was cooked perfectly medium rare. Waitress was great.

Endless shrimp special was amazing! Server Michael was amazing and made sure we always had enough biscuits and our drinks topped off!! Will be back soon!

I’ve never disappointed with red lobster but this time yes. I ordered crab pasta the crab tasted like it was microwaved , their was soooooo much butter I took a few bites and instantly became sick to my stomach. The crab artichoke dip had no crab in it. It was definitely not worth almost 70 dollars for food.

We had a nice quiet lunch.

Excellent service from Jamison and great follow through by Manager! Crab legs and mussels... oh my! Definitely worth a visit!

Server Joshua was right on key with us.

I feel the food is going downhill. Red Lobster used to be so good. What happened?

One of my favorite restaurants

Good food, good service.

Our favorite restaurant when we visit Traverse City

Food is ok..not much taste to the broiled fish..shrimp co*cktail was good.

Great crab and I am so happy that was good and the staff are so nice and kind and friendly and I am very pleased about this place

Awesome!!!! Great lobster scallops and shrimp. Our server was amazing!!! Enjoy!!!

I ordered blackened Atlantic Salmon while my wife had a 6 oz sirloin with battered shrimp. We both loved our food and Sam our very personable.

Best seafood ever the staff is great. Love this place

Was very on the spot, had a very well made Manhattan. And the food was very good

Great food and nice staff. Unfortunately I cannot remember our waitress' name but she was great with our kids. Food was delicious.

Pretty sure our server was on drugs. Called me sir, called my boyfriend homie, told us he liked to steal. We will definatly not be going back.

Good atmosphere for a relaxing dinner. The food seems good.

Lovely menu, taste, and friendly staff.

Although I do like seafood and the biscuits were great, the main course seemed almost bland and tasteless

Everything was delicious. My husband had shrimp every way possible and I had the salmon in a ginger soy sauce omgosh it was to die for. Definitely have some great cooks. The only bad thing I can say is I really wanted a margaritas but, because we were in town to shop for Christmas that was not an option. Those things knock me out. Are waitress was super good as well

This place need to di a lot better job on cleanness. Hospitality on the service was great. While sitting there waiting for food I've seen flying bugs flying around landing table at time. What's worse was that a big black ant from the ceiling fell on my head. After that I didn't feel like eating there anymore so we left. The manager was nice to give us 20% discount off our bill. We give that and our tip to the server. She deserved that more letting her manager know that they got bug problem there. I don't think I'll go back there to eat at that place again. Red Lobster is good restuarant to eat at, but not at this place at this time.

One of the worst custumer service.i have been going here for years but with in the past few months of coming here .I have exirienced one of the most worst custumer service and racists waiters I will never come back here or recommend to any one .

Our server was fantastic. Very personable. Very attentive. I believe her name was Kim. Food was awesome. Crab legs were cooked perfectly. Five stars all the way around. Thank you! I'm so full it hurts to move!

The food was delicious, I will be back.

Great value for money and the food was delicious. Our server Sam was very helpful and knew the menu inside out and provided an excellent and efficient service as well as food recommendations. Initially skeptical about it as it is a chain restaurant but my experience for myself and my family tonight changed my mind. I would definitely go back for more and recommend to anyone! Portions - 9/10Service - 10/10Taste - 8/10.

Great service thanks Jenny

Fun happy hour. Great drinks. Nice employees.

Best biscuits in town. Everything else is good to including the service which is awesome

We had lunch last Saturday at Red Lobster and Art waited on us. He was so friendly and explained all the specials that we were interested in. He had a great sense of humor and was very efficient and we appreciated the great service. Next time we go there we will ask for him. Thank you Art. Sincerely, Scott and Shirl Sims

Great food, awesome customer service.

Great Location, Plenty of Parking, Food tastes just like any other red lobster. Great Staff.

Always good food and waitperson was very understanding as we tried to keep to our diet

It's a red lobster not much more to say.

Mashed potatoes for two meals came out cold....TWICE! The third time came out so hot that you couldn't touch and could tell that it was just microwaved as they nice looking little scoop was smeared flat to heat. The broccoli was cold as well. She brought out a second dish of broccoli and an extra for my daughter. Then brought a third when she brought back the third set of potatoes. Manager never came to apologize but actually stepped out of the building for most of our meal.The table behind us also had undercooked broccoli that had to be sent back. Then, never got an apology or a discount for the cold food. Plus the waitresses own attitude was to be desired. Won't be going there again for a while when my daughter says that the waitress was not very friendly...and she likes most people.

Sea food is amazing and wonderful service and great food nice relaxing and Fun yet fancy atomsphere

While we like the seafood dining option and close to town locale, the take out service was disappointing. I called in advance, with a toddler and a nap schedule but wasn't ready over an hour later (during the weekday around 2pm). They were not busy but I sat at the counter waiting for nearly 30 mins fory called ahead to go order... Apparently the phone number directs you to an off-site call center and the order wasn't placed by them. The order was correct when it finally was made and was good...but we wasted so much of my time that it was hardly worth the frustration and a crabby overslept toddler.

If you are looking for a place to eat around Edina come to THIS Red Lobster and let TINA ♥️ serve you. My partner and I both agree so far this year Tina was THE BEST SERVER WE HAVE HAD⭐️⭐️⭐️⭐️⭐️ we came in at 10pm a hour before they closed and she treated us like we were guest in her home. Tina made suggestions and recommendations like the Tilapia tacos for my partner (he loved them) I got the salmon. The most refreshing quality my partner pointed out about Tina was how even at 10 at night she was still upbeat and welcoming. This is the place to go and ask for Tina!Pro: ALL PROS HERE Con: None.

Good food and good service

Good food. Friendly service.

Lobsters Bisque is so yummy.. excellent waitress..

Always a good meal

The service was AMAZING

It was New year's Eve! My mom Wanted to go but I wasn't over enthusiastic to go. Needless to say I've always loved their biscuits! So I went. The service was ok, had to keep asking for assistance and the waitress insisted on going home and she didn't come back to check on us for long periods of time. I probably would choose a different location if I do Red Lobster in the future.

It was amazing, food was great and service was spectacular.

Great wait staff. Good food because of the wait staff. Fair price great tacos.

Great service and food selections

Good seafood and good service

Never had a bad meal since going there. We go at least 6 times a year. Love It.

They have great food but I feel they are a tad bit over priced for the food. Very clean and friendly place to eat.

Good food every time.

Food was very good.But service was very slow. And it wasn't very busy.

It was my very first time ordering online and picking it up. I like how fast my order was ready and the customer service was great!!! Ordering online and picking up is very convenient....thanks Red Lobster

Good customer service. However, the shrimp skewers came out very burnt. Even the stick had clearly caught fire. Should have never been served. Disappointed in the quality, probably won’t be back.

The service was a bit slow, but our server Sam was awesome.

Service and food excellent

Always great service. My daughter and I like to come here on mother/ daughter dates now that she is a teen.

Great food and service

Great service, can't say anything bad about good seafood!

The food was good and the staff was nice but it was so cold in there I decided to leave before my meal was finished. I had to dig a blanket out to put on my baby. Other customers were wearing hoodies and jackets while eating.

Had the shrimp tacos...and while this is not a place known for Tex-Mex food, the soft tacos were delicious, and a perfect size meal. 3 tacos, shredded cabbage, salsa, avocado crema and plenty of grilled shrimp! That, plus salad, seasoned rice, and those fabulous little garlic biscuits! All for $10 & change. Not bad!!

Becky our server was excellent and food was wonderful.

Always love the lobster

Clean warm environments good food

This is one of my favorite places to eat. The food is always delicious. There was a 5 min wait during the lunch hour, but theres normally no wait. I love the little biscuits they make, not nearly the same as made from the box. I ordered the stuffed mushrooms for an entree and they are to die for. Although the mushrooms were best, the steak and shrimp I ordered was amazing. The shrimp was perfectly cooked and the steak was cooked amazingly, it surprisingly had a little kick to it with the seasoning, but that made the taste better! Overall I would recommend coming here for lunch or dinner, either way the food is delicious. You might even get free food using the Red Lobster rewards app!!!

I love the Cheddar Bay biscuits and the all you can eat shrimp.

Worst experience I've had at a Red Lobster. It took 25 mins for the salads to come out, and the food came out less than 5 mins later. Forgot gf's soup as well.

Great food. Good experience. Would have given 5 stars but ppl once again they removed an appetizer I liked. Life will go on.

Went with my family. Atmosphere is relaxing and no pressure. Everyone really enjoyed their food and we left full and satisfied. Service was awesome and friendly. Will definitely be going back.

We had family in to help us pack up for a move out of state. Saturday evening we were all tired and very hungry. I called Traverse City Red Lobster to inquire about the wait, 20-25 minutes,then all bundled up and headed in. We were 13 in all. At first we were told the wait was about 45 minutes, I was a bit dismayed but we sat to wait. After about 20 minutes, the manager asked was separate tables OK , I said fine and we were then seated. Very quickly we had our drinks and food ordered. Service was wonderful the food even more so. We felt like royalty being treated to top notch dinner. Thank You so very much. One thing we will miss about the frozen north is that Red Lobster. It was our favorite go to.

High end chain restaurant with amazing food and fair prices. Nice dining atmosphere.

Great food and excellent service

Food was delicious, no wait time to be seated, service was great

Wonderful food! Great service! Request Emma's area.

Is there a way to give a restaurant no stars? Sunday evening and barely any customers, yet somehow still waited on our food for over an hour. Our waitress didn't return to our table a single time in over an hour to refill our drinks. Since we waited so long we had to get our food to go because our child was getting ill from being hungry. When we arrived at the hotel we discovered the steak was horribly overcooked, the baked potatoes were still raw, the crab legs had gotten cold so they were impossible to shell. The meal was $125 and I thought it was absolutely absurd to pay that kind of money for that kind of service.

Excellent service. Our waitress was amazing and our food was great. Very happy with my lunch

Had to wait for my food ordered online with an approximate time. I'll give them 3.5 stars.

Food was delicious, service was very slow.

The seafood is delicious and cooked perfectly.

It was very yummy but you get filled up on food pretty quickly. Good service!

Poor service snd bland food

The place smelled and it was nasty. The tables had not been wiped off they were greasy the table and the seats were nasty and the carpet smells will never ever go to Red Lobster in Vestavia Alabama again.

Good food and good service!! Loce the cheese biscuits. And of course lobster!

Possibly one of the worst experiences ever. Took my family for a late Sunday dinner February 9 and the service was super slow. The hostess made us wait for a table of 4 while seating other customers with the same numbers, that came after us, were seated ahead of us. Finally made it to our table, and it takes a waiter 10 minutes to come and take our drink order and another 10 minutes before another waitress came and took our drink orders again. Get the drinks and 3 of the 4 were extra sour. Order our food and it takes almost 40 minutes for it to come out. Then my order was wrong. After speaking to management, they discounted our meal. Just a horrible overall experience.

Haven't been in a verrry longgg time. The food is just the way I remembered it. Delicious and good as well. A few new item on the menu. Will be back.

Fish was dry and the worst I have ever had. Fries where uncooked and cold slaw to much vinegar

Enjoyed the atmosphere, the hard working @ professional waitress and very good food.

The food was lukewarm and service was slooooooow. It was lunchtime and barely any customers.

Havr not been in over 10 years snd have been twice in two weeks. Food was great. Service was too

Good food , slow service but super nice

I placed a Togo order and went to pick it up. I waited around the bar area for about 10 minutes until someone working there even entered the room. No big deal, but annoying. Then I got my order, opened it up when I got home & it was the wrong food. Sure I could’ve checked it at the restaurant, but I figured putting the correct order with the ticket was pretty basic stuff when it comes to bartending. They weren’t busy at all. Luckily I had a gift card so I didn’t waste any actual money. I upped it to 2 stars because, despite receiving the wrong order, it was cooked pretty nicely.

The food was good but we had to ask for our missing side order and more water, however, the server was very pleasant.

Pretty good food, great service

Pretty good food just waiter kept forgetting things like straws biscuits forks but other then that it was ok

Worst food and service ever! Do not eat there!

Had Admirals platter that was Tuesday special. It was wonderful. Had at least 8 fried shrimp, scallops, clam strips and 2 pieces of flounder. Had broccoli with it. All but broccoli was fried. Delicious

It was okay. I ordered steak and lobster with a baked potato. I got my steak before the lobster then had to wait on the lobster and the potato to come out together. I will go back again because we've always had good food and service at this location. I truly believe it was just an off night for everyone which we all have at some point or another.

I enjoyed the food service was good

Food is ok but bad service we didn't get all the food we ordered we have to wait 20 min to get silverware after they bring the food , food was cold by then I been to other locations this is not how I remember red lobster

Service was not the best and as long as I waited my food was not even good. My scampi was dry and grilled shrimp was cold. Then, to top it off the brocolli was dry and hard. I was just disappointed.

The food was really good! The waitress was really nice and very polite and helpful. There was a long wait for a Sunday afternoon but other than the 45 minute wait it was fantastic. The tea was good and sweet as well! They even brought ice cream for the birthday girl!

Food was delicious and the server was very responsive to our needs. (^_-)

Food quality poor. Needs deep cleaning. Excellent wait staff. Bahama mamma was a slurpee. Good for me because I'm not really a drinker. Biscuits excellent.

Great food and excellent service by Kaitlyn enjoyed my experience

Food was average. Atmosphere was dim. It seemed like they were hiding something. Not worth the price.

The place was extremely clean and the servers were beyond polite. The food was exquisite! Will definitely be back!!

Service was good food quality diminishing.

This Red Lobster has been in this location for decades. They are consistent with their food, and have always provided excellent service. Although they are a bit pricey for a chain restaurant, their are discounted specials Monday thru Friday.

Love their Shrimp scampi, garlic cheddar biscuits

Food was great server was great.

I gave it 4 stars because the food was just okay, but my server Mervin behind the bar was extraordinary.

Great food and service

Good seafood cooked right. Good service. Prices on the higher end but i feel are worth it. Drinks are served there to for the adults.

The food was mediocre, but our server billy was awesome! Highly recommend him!

Very good service and great food as always for Red Lobster. The restaurant was a nice temperature and it was cozy inside. We showed up at about 9 15 PM after a basketball tournament and everything went super quick. The steaks were cooked to our liking and the biscuits were warm and tasty as per norm! Our server was very good and not too pushy. You could tell she has been doing her job a long time and knows when to come to the table and when to just let it be. Cant say enough good about this Red Lobster. After a bad experience at the last one I ate at, you guys totally redeemed yourselves! See you again soon!

Great service, server was prompt and courteous.

Food is great, service is great! Love this place due to the great consistent service and food quality.

It was good..bordering on 2 much $Not enough help

Great location

Enjoyed the afternoon with my sister. This is the fifth time at a different location...our problem was it was to cold to really enjoy ourselves and our food was getting cold to fast! Our server Holly was great and attentive to us.

It's Red Lobster. C'mon.

We went there for lunch today, July 31. We were seated quickly and our waitress took our drink order. The food was not very good, the fish was really greasy. The popcorn shrimp tasted funny to my 8 year old. The rice was HARD! The table next to us, came in after us, ordered after us and got their food LONG before we did. Then- My son had a gift card for Red Lobster. The waitress came back after 10 minutes to say the card wasn’t working, even though I had checked to make sure it still had funds on it. Then another 10 minutes for her to come back again.... THEN other 10 minutes for the manager to get the gift card done. We spent over 90 minutes for lunch when it should have been under an hour.

Great as always. Friendly, helpful and had an enjoyable time with my family and wife.

Excellent! Brie is the waitress too! Everything was really good. Crab, lobester, shrimp three different way, langostino lobster. I'll be back!

The service we has was the best. Our wait person,she was the best.

Very pleasant experience! The server and manager were very engaging and friendly.

Food was very good, could have used more table space or cleared up a little better but all in all it was very good.

Great food but spendy. Still a good place to eat on special occasions

We had a great shrimp dinner with baked potato and salad. We also had peach lemonade that was delicious. Our waiter was helpful, personable, and funny. They had several specials and tasty desserts. Also beer, wine, and specialty drinks. Greeter at the door was very pleasant with great smile...Very welcoming.

Good service from a nice Filipina. Biscuits are always good.

Got the all you can eat shrimp to go. It was more than enough! Had leftovers for lunch the next day!!

Server was accommodating, friendly and our food was quick to be served. The server even found ways to make my meal less expensive.

Great chicken and lobster tacos! Yum!

Nice people good food

Food was cold like it just came out of the refrigerator. Stingy on the biscuits.

Always try to go when we go to Traverse City. Try a new item, shrimp on a stick with a delicious brown sauce served with wild rice (can't remember the name of it).

My seaside shrip trio was absolutely fantastic and the service was excellent and my waitress Becky was phenomenal and polite and had perfect recommendations... Highly recommend the location in Traverse City Michigan

Our server Selena was AMAZING!!!! We had a wonderful time!!! The food was Thank great to you so much!!!

Our waitress was awesome. I love her, she made our dinning experience wonderful. She is a keeper. Food was great.

Great service and the seafood was wonderful.

The food tasted good

I'm personally not the biggest fan of sea food (went there with family) but I see how many people enjoy it

I'm not a fan of seafood, was taking someone else out. However, the steak that I had was delicious.

We had an excellent lunch at Traverse City Michigan's Red Lobster! I did not know they had daily lunch specials! Mondays special is endless shrimp, mix and match wood skewered shrimp, hand breaded shrimp or garlic shrimp scampi for $15, with a side and salad. I was going to get the 11.99 shrimp but our server said if I did my initial order of the endless shrimp and couldn't eat all of it I could take it home....the difference was $11.99 for 12 hand breaded or $15 for what amounts to 30 shrimp!! We'll, somebody has lunch in a box for tomorrow! Thanks to our server for pointing that out to us, I got my 12, my husband had some and he has lunch for tomorrow, that's a good deal. I highly recommend this deal, it's different everyday, includes drink and appetizer specials too, check it out. As always it nautical theme and restful colors make for a comfortable dining experience, they opened the door to help me with my wheel chair and were very friendly and nice.

I personally love Red Lobster. Their food is always awesome, I love all the side items to choose from and their biscuits are amazing! Plus the staff is always friendly, I've never had a bad experience.

I'm a touch biased, being a seafood lover, but this place is exceptional. The food is great, the quality is consistent, it's a fun nautical atmosphere, and the people here are fun and attentive. My children are picky eaters and they cater to them as well. Eat here, you wont regret it.

We had a large party and the waitresses were fabulous. They were very accommodating and food came out at a decent place. The biscuits as always were good. Decent food overall.

The whole lobster was good and the service was attentive. There was too much rocket in the salad though.

The service and the food were excellent. A friendly waitress added to a pleasant dining experience.

Always a great meal .

My Daughter Loves It!!! The kids menu is The Best. My Daughter was so EXCITED when seen seen it.

Good service, clean and friendly atmosphere. All you can eat shrimp.

I was in Munson Hospital and the Uber Eats program does NOT work very well. I called to cancel my order that I placed. The Manager Joshua said yes no problem. That was very nice of him. However a few minutes later my phone rings and it’s Joshua from Red Lobster saying he was unable to cancel my order because I used my credit card. So I’m thinking I’m out like 45 bucks. I said ok thank you. He said Wait. Where are at I told him at Munson. He said I’ll bring it myself. That’s to much money to loose. I tell you that was the best Red Lobster I’ve had. It was the nicest thing for him to do.it goes to show that there are still good people in this world. So if your at Red Lobster in Traverse City Mi. Say hi to The Manager Joshua you cant miss him he has a big smile. Thank you again Joshua!Tina

All time favorite,great service

The food was great and the service was above par....

The food was excellent! The service was the best I have ever had! I highly recommend going and experiencing the awesomeness that Red Lobster has to offer.

It's was ok. Got the ultimate surf and turf, it was ok. The lobster tasted dry and the lobster bake was honestly just butter. The steak was pretty good. Little on the chewy side but it was good flavor. I might try the place again but not that dish. Was NOT even close to being worth the money they were asking for.

The food is amazing & we always have the best waiter.

Good food

Very good food and great service. Price went up some over the last couple of years, definitely worth it tho.

Great food, great price.

Our server Steve was attentive, polite, and an excellent server. Very professional.

Great food, great service

Love the service and food

Always good food & great service

Cedar plank lobster was great.

My wife and I had a blast with Joshua as our server! His section was across the restaurant and he still made sure everything was on time and very efficient! I would recommend asking for him, if he is available!

As usual the food was good, but the service was stellar! It's not often I experience something so good (or bad) that I feel the need to stop eating my meal and rush to social media! Our waiter, Eduardo, was awesome! He was very prompt and outgoing and he even overheard a comment I made (not negatively but out of curiosity) and he immediately took action for an issue that wasn't really an issue). I Can't say enough good things about this gentlemen! Gracias Eduardo!

Delicious every time

I love .my red lobster awesome food

Wonderful place to have seafood. Reasonably priced and professional service everytime. I have never been disappointed here and I've been going here for over 10 years a few times a year at least. It's always a pleasure.

Great food. Kids love looking at the lobsters. Sometimes they take them out of the case and let the kids look at them. Nice staff. Kid friendly.

Hit the spot if your looking for seafood and nowhere near the ocean.

Great service and the $17.99 5 course meal was amazing.

My husband and I had a delicious dinner and an amazing waitress.

My wife and I each did the pick 3. I also had some cheese cake, I had no room for it but it was so good. Service was really great for a 5-6:00p meal.

Excellent food with great taste. Good place for gathering.

It's ok, nothing special. The drinks are hit or miss and so is the food especially the pasta dishes. The staff is usually pretty friendly and you don't have to wait long for your food. They just need to up the quality and then they'd be one of the better places to dine in Traverse City.

Hi great food and the service staff are the best. Thanks Kim we were there on Tuesday the 4th of December around 230pm

Delish food as always and wonderful serves. Kim was amazing.

It was good and they not thight on there food. You get your money worth.

The service was the worst I have ever experienced. I waited 15 minutes at the table after being seated and was never approached by the wait staff for even water or the specials. Highly recommend you skip going here and go somewhere else where you might be appreciated

Seating was quick service was slow this must need to have a balance

I got very pleasant experience each time I visited here. Today I stopped by and just took out something without dining-in. I intended to redeem a reward since it is being expired today. But when I opened the app, it showed that there was no reward available, causing a very embarrassing situation to me. However, the waitress (or actually a manager??) took care of it without a doubt. She immediately processed the reward redemption and even gave me some biscuit for free. Fortunately the app restored its normal function and I was able to show the reward certificate to her although she didn't ask for that.Great service. Definitely will return. :)

I ordered my meal to go and feel totally ripped off. The food was cold, the salad is half the size as I would have been served in the restaurant, i was told the food would be ready at 6pm and it wasnt brought to me until 6:20. Never again.

Our server was wonderful!

Sea food is my best.

My mother love everything she order. The waiter we very nice, he offer something to drink because the kitchen was backed up, I appreciate honestly, which gives you patience. She enjoyed the food.

Red Lobster's newest television ads led us there. The 3 separate meals we had needed improvements in our opinions. I've particularly tasted better seasoned Salmon and side dishes.

It was good. The stuffed mushrooms wasn't as good this time. Maybe my taste buds were off. The

Excellent service, good food. Nice ambience for a chain restaurant.

Hadn't been in a while but still about as good as I remember. My wife and I enjoyed our meal and the service was great, we will go again soon.

We had to wait for over a hour and a half. The food the took approximately 40 mins to get to our table. Our order was not what we ordered. The food however was really good.

We went during Unlimited Shrimp. Took 20 minutes to get water after being seated and we finally got food a bit over an hour of being there. The food was great and our server was great (I think the reason we weren't greeted and given water was because the host didn't assign a server to our table. Our server came over after noticing no one had come to us, even though it wasn't in her section.), And the food was great. Our server thought that one of the side dishes wasn't quite up to par (it was fine) and brought us a replacement in addition to the original. I didn't see the other rooms, but it seemed like servers were a bit short staffed for a Friday night. But great food, great service. We definitely had our money's worth, even with the wait.

Food was awesome.Waiter wasn't so much.Brought out my biscuits in a paper napkin.

Great food and great service.

Down hill fast will not be back here so disappointed. Really use to love the Lobster! Every time I try and go back it just seems even worse than the time before and the only thing different from the last visit is the inflated prices☹️

The restaurant was very well cleaned. I was greeted when I came through the door and seated. The waitress was really nice and she made sure that I had something to drink and my appetizer. However, my food was really hot, fresh and the atmosphere was really great. I will be definitely coming back.

I was with a large group I have a server was good food came out within reasonable time

Slow service but food was good.

This place is one of the better Red Lobsters I've been to. Service was friendly and the food was fine. The only quam I had, was that I felt, like they were limiting my, "all you can eat shrimp" after the second portioning. The waitress did not approach the table with the same exuberance after the second serving. And brought the check when she did.

It seems like it gets better and better every time we go! The service was outstanding! One of the best atmospheres to bring the family. Great people!

Usually good. Somewhat slow and nonchalant today....just saying.

The Server", 1 word oustanding!! The young man was on point and the food was seasoned to please Great job.Only disappointment was no overhead music in our section everyone's conversation was heard thru out dinner.:(

Great food I got a to-go order my server was so nice

Food was very nice but not for the price. Staff shortage affected our food arrival. Atmosphere is stuck in the 90's . It needs a major cosmetic update in it decor.

It was good but they were understaffed and we had to ask for things many times.

First time at a Red Lobster in over 10 years. This particular location holds more than a bit of nostalgia, as I've eaten there since the 80's. The place somehow manages to keep their look contemporary and classical at the same time. The Admiral's Feast with tomato caprese was very good. Quiet and attentive server. I would enjoy going back.

Have loved their food for many years, Love Loster shrimp and crab claws with so much more to choose from Wonderful service and excellent service Best seafood here

We waited an hour and half to be seated and was told the wait was 35 minutes. We spent a total of 2 and half hours in Red Lobster to be served bad food. Both mine and my husbands shrimp scampi was dry and hard with little to none garlic butter. My popcorn shrimp was gritty like sand to chew , my ketchup had something in it, and my glass smelled like wet dog. My children had the same dish but wasn’t given the same amount my son a 4 shrimp and daughter 6. They offer to recook scampi but we were ready to go do they took off just one kid meal on ticket. I regret to say this is third time we had bad service at red lobster and the other two were at different location so we won’t be at another for a while!!

I was very disappointed in my visit to Red Lobster in vestavia. I got the seafood ultimate feast and everything was rubbery or to much crust. Dont do early evening there you'll be very disappointed. The waitress acted like she was doing us a favor serving us!! Not good to a lifetime server/bartender. We wont be back that's forsure!!

Fast service, clean and quiet on a Friday night at 7:30pm. Food was bland, there are better places in Hoover to go for seafood at the same price.

If I could give negative stars I would. Shame on Red Lobster and Shame on Uber Eats. No accountability. Canceled charges for meal delivered, cold, incorrect and with no utensils and condiments. $57 Dollars worth. Called the Manager, he wanted nothing to do with it and said call Uber. Can’t call Uber, won’t pay. Extremely dissatisfied, disappointed and will NEVER use Red Lobster again. Anywhere. Period.

Terrible Service short handed stopper bad. Had to refill my own drink twice and get my own silver wear.

Its endless shrimp and they all was great

Great Food Great Service Clean And Calm Vibs

Great visit. Food was fresh. Our waiter was really nice!

Good service, however the food quality is not what it once was

I enjoy great service better than pappadeaux's in my opinion and experience.

Great experience great food and great drinks. It's crazy how the Alfredo is better here than at Italian places like olive garden. I think they can use some cooking lessons from this place.

The food was horrible alone with the service. Nothing like the one in Tuscaloosa

My friend and I came here and our service was TERRIBLE!!! We sat at our table for about 30 minutes until we were even ask what would we like as our beverage. We had to flag down our waiter for him to acknowledge that we were even there. I ordered the shrimp alfredo with a loaded baked potatoe as my side. I received my entree but I didn’t receive my side until it was time to go. We never received refills on our beverages. We were never asked if we needed anything or etc. When I tell you we had the worst experience I clearly mean we had the WORST experience!!!!!! (Oh and I filled out the questionnaire on my receipt and I have no been contacted back.)

Me and my fiance dined here on January 12. We were told the wait was 30 minutes, ended up being about 5. That was a pleasant suprise. Appetizers, entrees and drinks were great. To top it off our waitress was the best we've had in quite some time. I honestly wish I remember her name to brag on her, she was that good. My overall experience, 10/10 would dine again.

Great service. I know it's a chain restaurant, but the food was great. Our server even gave us cheddar bay biscuits to go. Yum!

Hot, fresh food! Great Service! Atmosphere was laid back and comfortable. Still a great place to eat!

I love that food will go there every day if I could afford it

I have patronized three different Red Lobsters in three different cities over the last year. Those locations include, Trussville, Oxford and Birmingham.It is evident to me, that Red Lobster has issues company-wide.The restaurants are very dated, the food is subpar, and overall there's just an environment of a restaurant chain who has not stayed up with the times in so many restaurant related areas.If you are a Red Lobster employee reading my review, do not feel the necessity to follow up with me. I appreciate your gift card, and it's what I used to pay for my last visit in Birmingham. But, I simply have no more interest in visiting any more Red Lobster's again.

Grilled shrimp with great. Merry was our waitress, she was terrific.

Servis prompt and fast even when pact

50 minutes for the mediocre food and 65 minutes to get the silverware to eat it. Never going to red lobster ever again

Enjoyed my visit to this Red Lobster. The staff was extremely pleasant. Food was served quickly and as ordered.

My husband and I went on Saturday, February 2. It took 20 minutes to have our drink order taken. The manager passed our table twice and so did the hostess and neither of them bothered to check if our drink order had been taken. We could clearly see that our waitress was super busy. We seen that they sat her another table and I could hear her telling another waitress she could not wait on them because she was so busy. I don’t understand why management would allow that. That will lead to bad service. Our waitress was great she apologized for our wait. Bless her heart she could only do so much. I have managed a restaurant myself for over 10 years and this restaurant needs better management. On top of all this I got food poisoning on Sunday. Not sure I will ever be back to this Red Lobster considering the circ*mstances it is in.

Everything was great; good service. The only problem is three people came in with a toddler with a talking toy! Yes it was rude and annoying

I've visited Red Lopster about 4 time's since I've moved to AL. 3 of the time's if was awful! My food was cold and runny. The last time we ate there it was actually pretty gd. Unless ur by water, it's just not worth it. I use to live in Clearwater FL & Red Lopster there ( the whole area ) was great! AL, TENN, & GA were rather gross. Even the crab legs were dried out and hard to open. Usually I have no problem opening crab or lopster. I wouldn't recommend these restaurant's unless ur close to the water.

Delicious, as always, with wonderful service.

My waitress was awesome!!! But of course the place was crowded because of endless shrimps and the GENERAL MANAGER WAS SUPER INAPPROPRIATE AND RUDE TO HER STAFF AS WELL AS THE CUSTOMERS. We had reservations and still had to wait iver 30 minutes to be seated.

This place Met all my expectations. Below is the summary of my experience in two visits. 1. Quality of food- 5 stars2. Service delivery time- 4 stars3. Over all ambience- 4 stars4. Staff behavior- 5 stars5. Crowd - 5 stars6. Quality of drinks- 3 starsAlways love the biscuits. Not satisfied with the drinks but then this is not a bar or famous for drinks in any way. To make things nicer, the red lobster app is awesome. You eat $50 dollar and above and you something for free. Donno what the free stuff is going to be though. To be fair, all red lobster restaurant meet the standards which is why they are so popular. But nonetheless, this place is close to home and a great way to gain some weight.

Delicious food and good friendly service . I particularity like the cedar plank seafood selections currently available.

Red Lobster was a favorite of mine for years until they closed in my home state. While visiting for business, I stopped by and they did NOT disappoint. The food quality and level of service is exactly what I remember...off the charts good. If you're in Minneapolis, stop by. Ask to sit in Francie's section. You'll be glad you did.

Awesome food but Endless shrimp take for ever! Order the next one as soon you get the first ones, we wait more than 45 min to get 2nd round and the same with the biscuits except you are thinking to expend more than 3 hours, endless mean 1 portion every 60 min. The service was amazing and friendly but super slow, they excused nicely they have to many orders to cook, half of the tables were empty

Very unhappy. Food was excellent, as usual, but service was very poor. My wife is a server, and she tends to be over critical, and I know what happens to her so I usually tip high even with poor service, as we're all entitled to a bad day now & then, but I just couldn't. It seemed like amatuer hour. My kids were not the best behaved (by our standards), but our server would have had no idea as she was never around. A different server was kind enough to get us refills & more biscuits. And I attached a pic of the wait staff standing around talking the whole time in a public area. This wasn't the best representation as most of the time two more were hanging out there, too, blocking the walking area. Very disappointed.

Good as always, but found 2 black hairs in my food...manager was awesome about it though.

Just wanted to be there once, and it was ok

Jesse, Aaron and company always provide great service and the food is always good.

The food was delicious; I had the shrimp tacos and got more flavor than I expected. However, it was a Monday night and even when slow, the service was underwhelming. No check-ins, empty drinks. I like to give the benefit of the doubt and assume under staffed or a new server, but an area of improvement on this visit.

Good food, but I have to say the service hasn't been good for a while at this Red Lobster. I really want this place to be better, but at this point I couldn't recommend it unless you've got a craving for Red Lobster's staples (Like the biscuits) and don't want to drive to a different one.

The lobster bisque was BY FAR the worst I have ever had, but everything else was perfectly delicious. Our waiter was okay I suppose & I was a little disappointed that my kids's mac&cheese looked like that of krafts straight out of the box, for an expensive restaurant they could serve something better then that. However, their crab, shrimp, loaded mash potatoes and scallops were delicious. So, we will return again.

Great experience. Server was awesome, food was excellent-hot & delicious, steaks were seasoned & grilled perfectly! booth & table were clean & comfy! What more could u ask for?

Just sad about Red Lobster. Prices have increased while the quality of both food and services have markedly declined. Regrettably this is not a isolated incident and I am unwilling to give them any more of my time or money. That said, I am certain that the lack of my patronage will affect them.

Great 4course meal

Had the unlimited shrimp. Tried three types. They were all very good

Great food...great seafood selection...waiter was real good.

Great night for seafood we hada ball our waitress was great just like the food.. Haven't been here in years...I make my own but its cool to let someone else do that cooking for u sometimes!!!!

I love all you can eat srimp

Service great, food ok.. The service at the RL in TC, varies widely with who you get. The food was the same as always, but the prices have gone up greatly.... that was the surprise when we went. Granted, it was Lobsterfest, but seeing $35 dollar items on the menu was a big surprise.

We Had A Very Pleasant Experience

Very friendly and proffesional server

Our red lobster is going down hill. We always go here. Food did not taste the same my crab was cold and flavorless had to use butter and I never have to. I menev leave crab behind and I left the biggest pieces there was gross. They reheat it made it a little better. Just won't be going back for awhile. My hubby like his seaside trio dish

Food was great. Service was perfect

Best red lobster experience I've ever had food was very good bo complaints waitress was the best will be back hope I get the same waitress

Very good service, the lobster pizza is delicious, the steak is good and the wine is great.

Great food and service was fast and friendly!

Omg my favorite restaurant!! Expensive but oh so worth it. You can easily spend 30$ or more per person.

Amazing food, great staff, but slow service.

Best place to get seafood, the biscuits are awesome and the service here is great too.

Very friendly, food was ok.. the rice was either over cooked or not done.

Shiela was an amazing waitress, very educated and timely. She was ontop of refills and special orders. Great visit for sure!

Great service... delicious food.

Good food. The management and employees are great.

Friendly wait staff. Coconut shrimp and grilled scallops were great. Don't order the stuffed mushrooms - sad little button mushrooms covered in cheese and swimming in some odd oily soup...i think the seafood was shrimp.....that dish was a mystery that I don't have any desire to solve.

Great service and amazing food.

The best place for seafood and steak

Stopped in while we were in town at 4 in the afternoon. Hostest seemingly avoided eye contact and it took about 10 min to be acknowledged. Then we were told we would have to wait for 10 minutes to be seated due to poor staffing. There was no one in the place! We weren't even offered to be seated and have a drink order while awaiting service.Needless to say we left with several other customers following behind. Blows my mind that on a saturday at 4 pm. They couldn't get their poop together enough to seat people. May I also add this us this second time at this same establishment with similar service issues.

Mediocre service, horrible lobster, will never go there again!!

We were told this restaurant had a bad reputation. We love Red Lobster so we decided to come. It was AWESOME! Our waitress Brie was super AWESOME!!!

All you can eat shrimp on Mondays, mmmmm

Great food. Really good servers if a little intense. Good atmosphere. Easy to notice from traffic.

Was the best!!!

Was there with the family for the endless shrimp last Monday. Service was so slow! It took so long to get our food, dinks refills or even to get some hoit sauce!! Our poor server had so many tables to take care of. I felt so bad for her...but also it's not our fault. The endless shrimp is a waste just because it takes them so long to get you next round of shrimps....it makes me feel like they do that on purpose to sloiw people down!

Great service today and good food recommendations from our server.

Went for our Anniversary today lots of open tables still had to wait 10 or more minutes to be seated Drink order took 20 plus minutes to get to us second order of Biscuits took quite awhile longer to get to us than ever before love Red Lobster but they definitely were not on there game today the food is always great there and it was today but they need to bring there game up a few notches on Labor day or just stay closed that day. Sincerely, A disappointed customer

Tell me I didn't go to heaven ... Do I have to leave...is the question I asked and I cried because I had to leave.

The hostess made the visit unpleasant. No smile. Food was fare, didn't taste like Red Lobster.

We recently went for the new promotional daily meal they have going right now. The food was great and I honestly wasn't expecting as big of portions as we had for a four course meal for $15! Our server was excellent and was very attentive and did a fabulous job. We tipped him almost half of our bill because we were so impressed! We will definitely be back before this promotion ends, and hopefully, we catch our same server again :)

Food was great. Our server was very nice and helpful. Only reason for a four is that I ordered a sauce for my steak and didn’t receive it. We don’t go corporate very often but we might if they had a little more autonomy with their beer and wine lists.

Very good food clam chowder was very good

Excellent wait staff, comfortable environment, great food.

Great service. Food was very goodSaturday at 3 PM best time to go fast in and served

Service was bad I waited 45 minutes before I got my food and I asked for more shrimp never got it this is endless shrimp not going back.

Service was a little slow.

Always good.

Had dinner here recently. Food was positively delicious!! Waitress was great. Had an issue with a gift card that was somewhat embarrassing, however, received a call from Josh the next day, he handled everything and was super helpful !!! Love this restaurant it was a delightful dining experience. Thank you to staff that made it that way!!

Red Lobster... say no more about how delicious anything you order from their menu! They've added more dishes to enjoy! So take the family out and make it a dinner you'll never forget! And don't forget to tip your server with a smile!!

Every year for my birthday. Always fun. Good food but, I wish shrimp fest had a little more variety.

Raspberry smoothie was really good. Cheddar Bay biscuits & salad weren't quite up to usual standard to me.

Cheddar bay biscuits Hoooodoggie are these things good

Terrific bisquits. And a wonderful server. Reasonable price. I was able to substitute rice for double broccoli which kept me on my diet along with shrimp skewers.andbi enjoyed it. My lunch companion ate the 5 bisquits!

Staff did a great job attending my needs and the Endless Shrimp was great.

This is one place I wanted to visit for some time as I had some people talk about this. We asked for a recommendation and the lady serving us recommended Ultimate Feast, a platter with Crabs and Lobsters with a side. After having the food we were so full that it was difficult to get up from the seat. The food was delicious and I loved the experience. Must try restaurant.

We wanted to eat lunch here at noon on a Wednesday. We were greeted by an empty host stand. After 5 minutes of standing and being passed by numerous employees, including a manager, the host finally came and seated us. After ten minutes of looking at the menu, we were very hungry but were still not greeted by a server. As we were waiting, the manager went around to other tables asking how their food was. She looked at us but failed to approach us. The host walked by our table and we asked if anybody could take our order. He went to the kitchen and then came back with a basket of biscuits and asked for our order. After he asked for our order we said we were going somewhere else that wanted our money. It shouldn't be the host's job to take our order. Truly despicable service considering their half-empty restaurant. Spend your money somewhere else.

Good ambience ..value for money food

Very relaxing atmosphere. Pleasant & efficient waitress. Delicious food.

Endless shrimp... Anything bad that I could say would be overruled by endless piles of shrimp.

Food and service good as usual!!!

So bummed! Went to R.L to celebrate my mother in-law's 60th birthday. (her fav spot) Our table had two servers because of the size of our table. One was great and the other was not as great. I feel so bad because it's not easy to serve, but have never been in a situation like this before. (I actually thought it was a joke - how could this happen and take so long to get a bill) Our server never checked on us for refills or food updates until the end of the meal. We asked for our bill and she gave us a bill with wrong charges. She came back three times with incorrect charges and items. Instead of asking us what we order they avoided to talk to our table. I was so sad and disappointed. The manager came by as the waitress just avoided us. He gave us $10 off coupon for a future time but only valid for 1 month. He then disappear and never helped the waitress to resolve the billing or followed up with us. They did not have our bill corrected until 47 minutes later (after I started timing). We did not avoid our bill but wish they would just ask us instead of avoiding us. I am a huge believer in communication. The effort also goes a long way.

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